FREE DOMESTIC STANDARD SHIPPING on ORDERS OVER $100

Shipping & Returns

SHIPPING:

Once I receive your order, I shall pack it with the utmost care and attention (plus with a little goodie enclosed) and ship it to you within 1-2 business days.

All orders will be shipped with Australia Post. Please let me know within your order if you would like any special delivery instructions added, e.g: ATL (Authority to Leave) etc.

tinsiMink Shipping is as follows:

AUSTRALIA 

$12.95 Standard Shipping anywhere in Australia

$15.50 Express Shipping anywhere in Australia

FREE STANDARD SHIPPING on orders over $100

NEW ZEALAND & WORLDWIDE

Flat Rate of $25 for all orders

RETURNS:

If you would like to return an item and request a refund, please make sure it is:
  • Within 30 days from when you placed the order.
  • In its original condition and still within its packaging/labelling. 
  • Not a SALE item - there are no refunds or exchanges on sale items.
You will need to pay the postage costs for any returning items should it be a change of mind. 
Postage costs will be covered by tinsiMink should the returns be due to:
  • an incorrect item being sent by mistake;
  • there being a fault with the item you received.
REFUND WHAT-TO-DO
  • When you request a return/refund, could you please supply your invoice/order details via email: sales@tinsimink.com.au
  • You shall then get a reply with details on how and where to send the returning items.
  • Once the items are received back at tinsiMink, a refund will be issued to you and should clear in your account within 3 business days.
  • Refunds submitted will be for the goods alone and not for any initial shipping costs paid for the order, except for the reasons stated above.
  • Please use Tracking on your return shipment.