Shipping & Returns
Once I receive your order, I shall pack it with the utmost care and attention (plus with a little goodie enclosed) and ship it to you within 1-2 business days.
All orders will be shipped with Australia Post. Please let me know within your order if you would like any special delivery instructions added, e.g: ATL (Authority to Leave) etc.
tinsiMink Shipping is as follows:
$12.95 Standard Shipping anywhere in Australia
$15.50 Express Shipping anywhere in Australia
FREE STANDARD SHIPPING on orders over $100
NEW ZEALAND & WORLDWIDE
Flat Rate of $25 for all orders
- Within 30 days from when you placed the order.
- In its original condition and still within its packaging/labelling.
- Not a SALE item - there are no refunds or exchanges on sale items.
- an incorrect item being sent by mistake;
- there being a fault with the item you received.
- When you request a return/refund, could you please supply your invoice/order details via email: email@example.com
- You shall then get a reply with details on how and where to send the returning items.
- Once the items are received back at tinsiMink, a refund will be issued to you and should clear in your account within 3 business days.
- Refunds submitted will be for the goods alone and not for any initial shipping costs paid for the order, except for the reasons stated above.
- Please use Tracking on your return shipment.